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AU/NZ ArcGIS Online Critical Service Update

Scheduled Maintenance Report for Nearmap Status Page

Completed

The scheduled maintenance has been completed.
Posted Dec 01, 2025 - 16:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2025 - 14:00 AEDT

Scheduled

We will be releasing an update to our Australian and New Zealand ArcGIS Online services on Monday, December 2nd. This update will take approximately 120 minutes to complete, and the service will be unavailable during this window.

Time zones for Planned Start:
Sydney, Australia Mon, 1 Dec 2025 at 2:00 pm AEDT
Perth, Australia Mon, 1 Dec 2025 at 11:00 am AWST
Auckland, NZ Mon, 1 Dec 2025 at 4:00 pm NZDT
Salt Lake City, USA Sun, 30 Nov 2025 at 8:00 pm MST
New York, USA Sun, 30 Nov 2025 at 10:00 pm EST

Time zones for Planned Finish:
Sydney, Australia Mon, 1 Dec 2025 at 4:00 pm AEDT
Perth, Australia Mon, 1 Dec 2025 at 1:00 pm AWST
Auckland, NZ Mon, 1 Dec 2025 at 6:00 pm NZDT
Salt Lake City, USA Sun, 30 Nov 2025 at 10:00 pm MST
New York, USA Sun, 30 Nov 2025 at 12:00 pm EST

This upgrade to ArcGIS ImageServer 11.5 is expected to provide greater service stability and support for your Nearmap integration.

If you experience any issues after the update:
1. Save your work and refresh your web map/apps/experience
2. Remove and then re-add the Nearmap AU/NZ content and try again
3. If you still need assistance, please contact Nearmap Support

We appreciate your patience during this maintenance window.
Posted Nov 28, 2025 - 16:14 AEDT
This scheduled maintenance affected: ArcGIS Online (Australia / NZ AGOL).