While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
MapBrowser Operational
90 days ago
99.93 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
99.97 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
100.0 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
100.0 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
100.0 % uptime
Today
ArcGIS Online Operational
90 days ago
99.97 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
99.95 % uptime
Today
Product Documentation Operational
90 days ago
99.69 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
MapBrowser Uptime
Fetching
MyAccount Uptime
Fetching
Tile API Uptime
Fetching
Coverage API Uptime
Fetching
DSM & True Ortho API Uptime
Fetching
Image API Uptime
Fetching
Roof Geometry API Uptime
Fetching
WMS 2.0 API Uptime
Fetching
WMTS API Uptime
Fetching
Australia / NZ AGOL Uptime
Fetching
US / Canada AGOL Uptime
Fetching
Product Documentation Uptime
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AI Feature API Uptime
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Betterview API (.com Endpoint)
Fetching
Betterview API (.net Endpoint)
Fetching
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025
Insights API and Betterview service disruption
Resolved - This incident has been resolved.
May 22, 08:17 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 07:21 AEST
Update - We are continuing to investigate this issue.
May 22, 07:21 AEST
Investigating - We are currently investigating this issue.
May 22, 06:36 AEST
May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 14:00 AEST
Scheduled - Timezones for Planned Start:

Auckland, New Zealand Sun, 18 May 2025 at 4:00 pm NZST
Sydney, Australia Sun, 18 May 2025 at 2:00 pm AEST
Perth, Australia Sun, 18 May 2025 at 12:00 noon AWST
Salt Lake City, USA Sat, 17 May 2025 at 10:00 pm MDT
New York, USA Sun, 18 May 2025 at 12:00 midn EDT
Pacific Time, PT Sat, 17 May 2025 at 9:00 pm PDT

Timezones for Planned Finish:

Auckland, New Zealand Sun, 18 May 2025 at 8:00 pm NZST
Sydney, Australia Sun, 18 May 2025 at 6:00 pm AEST
Perth, Australia Sun, 18 May 2025 at 4:00 pm AWST
Salt Lake City, USA Sun, 18 May 2025 at 2:00 am MDT
New York, USA Sun, 18 May 2025 at 4:00 am EDT
Pacific Time, PT Sun, 18 May 2025 at 1:00 am PDT


Details:

We have planned maintenance that could cause an interruption to our services for up to 4 hours during the maintenance window.

We apologise for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
May 9, 17:00 AEST
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Help Center Service Disruption
Resolved - This incident has been resolved.
May 12, 23:49 AEST
Update - We are continuing to investigate this issue.
May 12, 17:17 AEST
Investigating - We are investigating an issue affecting our Help Center, https://help.nearmap.com/. The service is currently unavailable. We will provide updates about the status of this issue as and when information becomes available.
May 12, 17:00 AEST
Betterview Platform Disruption
Resolved - This incident has been resolved.
May 12, 09:16 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 14:51 AEST
Investigating - We are currently investigating an issue affecting the Betterview Platform, our web-based application. Users may experience issues searching, viewing imagery or using the tools within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
May 10, 13:54 AEST
May 11, 2025

No incidents reported.

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