While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

All Systems Operational

MapBrowser Operational
90 days ago
100.0 % uptime
Today
Betterview Platform - Client Portal Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
100.0 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
100.0 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API Operational
90 days ago
100.0 % uptime
Today
ArcGIS Online Operational
90 days ago
100.0 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
The Nearmap Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
MapBrowser Uptime
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MyAccount Uptime
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Tile API Uptime
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Coverage API Uptime
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DSM & True Ortho API Uptime
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Image API Uptime
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Roof Geometry API Uptime
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WMS 2.0 API Uptime
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WMTS API Uptime
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Australia / NZ AGOL Uptime
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US / Canada AGOL Uptime
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Product Documentation Uptime
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AI Feature API Uptime
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Betterview API (.com Endpoint)
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Betterview API (.net Endpoint)
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May 19, 2026
Resolved - This incident has been resolved.
May 19, 01:23 AEST
Update - The issue with the Insights API has been resolved.
If you experience any issue with the service or have not received your order, please click here to raise a support ticket.

May 18, 21:39 AEST
Monitoring - The issue with the Betterview Platform has been resolved, and is being monitored.
If you experience any issue accessing the Betterview Platform, please click here to raise a support ticket.

May 18, 21:35 AEST
Investigating - We are currently investigating an issue affecting the Betterview Platform, our web-based application. Users may experience issues requesting new properties within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
May 18, 20:16 AEST
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.