While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
Get email notifications whenever Nearmap Status Page creates, updates or resolves an incident.
Get text message notifications whenever Nearmap Status Page creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Monitoring - The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
Oct 08, 2024 - 17:44 AEDT
Investigating - We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues using the project and layer toolsets within the MapBrowser. Customers are also unable to save, open or close previous project information. We will provide updates about the status of this issue as and when information becomes available.
Oct 08, 2024 - 17:05 AEDT
MapBrowser
Operational
90 days ago
100.0
% uptime
Today
Betterview Platform - Client Portal
?
Operational
90 days ago
99.98
% uptime
Today
PropertyVision
Operational
90 days ago
100.0
% uptime
Today
MyAccount
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Tile API
Operational
90 days ago
100.0
% uptime
Today
Coverage API
Operational
90 days ago
100.0
% uptime
Today
WMS 2.0 API
Operational
90 days ago
100.0
% uptime
Today
DSM & True Ortho API
Operational
90 days ago
99.94
% uptime
Today
AI Feature API
Operational
90 days ago
99.94
% uptime
Today
WMTS API
Operational
90 days ago
100.0
% uptime
Today
Image API
Operational
90 days ago
100.0
% uptime
Today
TMS API (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Roof Geometry API
Operational
90 days ago
99.95
% uptime
Today
Transactional API
Operational
90 days ago
100.0
% uptime
Today
Betterview Insights API
?
Operational
90 days ago
99.99
% uptime
Today
ArcGIS Online
Operational
90 days ago
100.0
% uptime
Today
Australia / NZ AGOL
Operational
90 days ago
100.0
% uptime
Today
US / Canada AGOL
Operational
90 days ago
100.0
% uptime
Today
Product Documentation
Operational
90 days ago
100.0
% uptime
Today
The Nearmap Website
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Oct 2, 08:56 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Oct 2, 08:32 AEST
Completed -
The scheduled maintenance has been completed.
Oct 2, 03:09 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Oct 2, 02:51 AEST
Completed -
The scheduled maintenance has been completed.
Sep 27, 08:31 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 27, 06:40 AEST
Resolved -
The issue with the Insights API has been resolved.
If you experience any issue with the service or have not received your order, please email support@betterview.com to raise a support ticket. Thank you
Sep 27, 05:59 AEST
Investigating -
This service is currently unavailable and we are investigating the issue. We will provide updates about the status of this issue as and when information becomes available
Sep 27, 05:51 AEST
Completed -
The scheduled maintenance has been completed.
Sep 27, 03:38 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 27, 03:12 AEST
Completed -
The scheduled maintenance has been completed.
Sep 26, 09:00 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 26, 08:43 AEST
Completed -
The scheduled maintenance has been completed.
Sep 26, 03:39 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 26, 02:51 AEST
Completed -
The scheduled maintenance has been completed.
Sep 25, 09:43 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 25, 09:20 AEST
Completed -
The scheduled maintenance has been completed.
Sep 25, 09:09 AEST
In progress -
We are currently releasing a new version of Betterview Client Portal and Insights API. Users for these applications should generally not be affected, however certain sections of the system might be slower than usual to respond.
Sep 25, 08:53 AEST