While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
MapBrowser Operational
90 days ago
99.92 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
100.0 % uptime
Today
PropertyVision Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
99.95 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
100.0 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
100.0 % uptime
Today
ArcGIS Online Operational
90 days ago
99.97 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
99.95 % uptime
Today
Product Documentation Operational
90 days ago
99.69 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance May 18, 2025 14:00-18:00 AEST

Timezones for Planned Start:

Auckland, New Zealand Sun, 18 May 2025 at 4:00 pm NZST
Sydney, Australia Sun, 18 May 2025 at 2:00 pm AEST
Perth, Australia Sun, 18 May 2025 at 12:00 noon AWST
Salt Lake City, USA Sat, 17 May 2025 at 10:00 pm MDT
New York, USA Sun, 18 May 2025 at 12:00 midn EDT
Pacific Time, PT Sat, 17 May 2025 at 9:00 pm PDT

Timezones for Planned Finish:

Auckland, New Zealand Sun, 18 May 2025 at 8:00 pm NZST
Sydney, Australia Sun, 18 May 2025 at 6:00 pm AEST
Perth, Australia Sun, 18 May 2025 at 4:00 pm AWST
Salt Lake City, USA Sun, 18 May 2025 at 2:00 am MDT
New York, USA Sun, 18 May 2025 at 4:00 am EDT
Pacific Time, PT Sun, 18 May 2025 at 1:00 am PDT


Details:

We have planned maintenance that could cause an interruption to our services for up to 4 hours during the maintenance window.

We apologise for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
Posted on May 09, 2025 - 17:00 AEST
System Metrics Month Week Day
MapBrowser Uptime
Fetching
MyAccount Uptime
Fetching
Tile API Uptime
Fetching
Coverage API Uptime
Fetching
DSM & True Ortho API Uptime
Fetching
Image API Uptime
Fetching
Roof Geometry API Uptime
Fetching
WMS 2.0 API Uptime
Fetching
WMTS API Uptime
Fetching
Australia / NZ AGOL Uptime
Fetching
US / Canada AGOL Uptime
Fetching
Product Documentation Uptime
Fetching
AI Feature API Uptime
Fetching
Betterview API (.com Endpoint)
Fetching
Betterview API (.net Endpoint)
Fetching
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025
Help Center Service Disruption
Resolved - This incident has been resolved.
May 12, 23:49 AEST
Update - We are continuing to investigate this issue.
May 12, 17:17 AEST
Investigating - We are investigating an issue affecting our Help Center, https://help.nearmap.com/. The service is currently unavailable. We will provide updates about the status of this issue as and when information becomes available.
May 12, 17:00 AEST
Betterview Platform Disruption
Resolved - This incident has been resolved.
May 12, 09:16 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 14:51 AEST
Investigating - We are currently investigating an issue affecting the Betterview Platform, our web-based application. Users may experience issues searching, viewing imagery or using the tools within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
May 10, 13:54 AEST
May 11, 2025

No incidents reported.

May 10, 2025
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025
Scheduled Maintenance - Betterview Database
Completed - The scheduled maintenance has been completed.
May 4, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 17:00 AEST
Scheduled - Timezones for Planned Start:

Auckland, New Zealand Sat, May 3, 2025 at 7:00 pm NZST
Sydney, Australia Sat, May 3, 2025 at 5:00 pm AEST
Perth, Australia Sat, May 3, 2025 at 3:00 pm AWST
Salt Lake City, USA Sat, May 3, 2025 at 1:00 am MDT
New York, USA Sat, May 3, 2025 at 3:00 am EDT
Los Angeles, USA Sat, May 3, 2025 at 12:00 midn PDT

Timezones for Planned Finish:

Auckland, New Zealand Sun, May 4, 2025 at 7:00 pm NZST
Sydney, Australia Sun, May 4, 2025 at 5:00 pm AEST
Perth, Australia Sun, May 4, 2025 at 3:00 pm AWST
Salt Lake City, USA Sun, May 4, 2025 at 1:00 am MDT
New York, USA Sun, May 4, 2025 at 3:00 am EDT
Los Angeles, USA Sun, May 4, 2025 at 12:00 midn PDT


Details:

We have a planned maintenance that could cause an interruption to our services during the maintenance window. Please refer to this space for updates to this maintenance.

We apologize for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
Apr 18, 02:53 AEST
May 3, 2025
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

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