While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
MapBrowser Operational
90 days ago
100.0 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
99.98 % uptime
Today
PropertyVision Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
99.94 % uptime
Today
AI Feature API Operational
90 days ago
99.93 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
99.95 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
99.99 % uptime
Today
ArcGIS Online Operational
90 days ago
100.0 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Authentication Oct 24, 2024 08:00-10:00 AEDT
Timezones for Planned Start:

Sydney, Australia Thu, 24 Oct 2024 at 8:00 am AEDT
Perth, Australia Thu, 24 Oct 2024 at 5:00 am AWST
Auckland, NZ Thu, 24 Oct 2024 at 10:00 am NZDT
Salt Lake City, USA Wed, 23 Oct 2024 at 3:00 pm MDT
Los Angeles, USA Wed, 23 Oct 2024 at 2:00 pm PDT
New York, USA Wed, 23 Oct 2024 at 5:00 pm EDT

Timezones for Planned Finish:

Sydney, Australia Thu, 24 Oct 2024 at 10:00 am AEDT
Perth, Australia Thu, 24 Oct 2024 at 7:00 am AWST
Auckland, NZ Thu, 24 Oct 2024 at 12:00 noon NZDT
Salt Lake City, USA Wed, 23 Oct 2024 at 5:00 pm MDT
Los Angeles, USA Wed, 23 Oct 2024 at 4:00 pm PDT
New York, USA Wed, 23 Oct 2024 at 7:00 pm EDT

Details:

We have planned maintenance that may cause an interruption to our authentication services, including API Keys, for up to 120 minutes during the maintenance window. While we anticipate a minimal disruption, we recommend planning accordingly. Thank you for your understanding and support.

We apologize for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
Posted on Oct 17, 2024 - 16:25 AEDT
System Metrics Month Week Day
MapBrowser Uptime
Fetching
MyAccount Uptime
Fetching
Tile API Uptime
Fetching
Coverage API Uptime
Fetching
DSM & True Ortho API Uptime
Fetching
Image API Uptime
Fetching
Roof Geometry API Uptime
Fetching
WMS 2.0 API Uptime
Fetching
WMTS API Uptime
Fetching
Australia / NZ AGOL Uptime
Fetching
US / Canada AGOL Uptime
Fetching
Product Documentation Uptime
Fetching
AI Feature API Uptime
Fetching
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
[API Service Name] API Service disruption
Resolved - The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.
Oct 9, 11:01 AEDT
Monitoring - The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.
Oct 9, 10:02 AEDT
Investigating - We are currently investigating an issue affecting the Nearmap AI Feature API. The service is currently unavailable, and any requests made will return an error. We will provide updates about the status of this issue as and when information becomes available.
Oct 9, 09:43 AEDT
MapBrowser Service Disruption - Projects and Layers
Resolved - The issue with MyAccount has now been resolved. If you experience any issue with the service, please click here to raise a support ticket.
Oct 9, 05:58 AEDT
Monitoring - The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
Oct 8, 17:44 AEDT
Investigating - We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues using the project and layer toolsets within the MapBrowser. Customers are also unable to save, open or close previous project information. We will provide updates about the status of this issue as and when information becomes available.
Oct 8, 17:05 AEDT
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