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Nearmap services have returned to normal operation. We will continue to monitor the services. We apologize for any inconvenience this may have caused. If you experience any issue accessing Nearmap services, please click here to raise a support ticket.
Posted Oct 21, 2025 - 19:36 AEDT
Update
We continue to investigate the issue and have identified that it is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Posted Oct 21, 2025 - 06:38 AEDT
Investigating
We are moving this status back into it's previous status as we continue to investigate the issue. It is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Posted Oct 21, 2025 - 03:40 AEDT
Monitoring
The issue has been resolved by our cloud service provider and all Nearmap services have returned to normal operation. We will continue to monitor the services. We apologize for any inconvenience this may have caused. If you continue to experience any issues, please contact our support team."
Posted Oct 20, 2025 - 21:27 AEDT
Update
We continue to investigate the issue and have identified that it is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Posted Oct 20, 2025 - 18:51 AEDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 18:47 AEDT
Investigating
We are currently investigating an issue that is affecting our services. Currently users are unable to log into the MapBrowser, MyAccount or make AI Feature API requests. Our team is actively investigating this issue, and we will update this page as soon as we have more information. We apologize for any inconvenience and will provide updates as they become available.