While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
Get email notifications whenever Nearmap Status Page creates, updates or resolves an incident.
Get text message notifications whenever Nearmap Status Page creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
The issue with the Nearmap AI Feature API has been resolved. If you experience any issue with the service, please click here to raise a support ticket.
Posted Feb 19, 2025 - 09:34 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 18, 2025 - 13:07 AEDT
Investigating
We are currently investigating an issue affecting the Nearmap AI Feature API. The service is currently unavailable, and any requests made will return an error. AI Layers, within the MapBrowser, are also unavailable. We will provide updates about the status of this issue as and when information becomes available.
Posted Feb 18, 2025 - 12:15 AEDT
This incident affected: MapBrowser and API (AI Feature API).