While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
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We are continuing to monitor for any further issues.
Posted Feb 13, 2025 - 03:22 AEDT
Monitoring
The issue with the Insights API has been resolved and is being monitored. If you experience any issue with the service or have not received your order, please click here to raise a support ticket.
Posted Feb 12, 2025 - 19:13 AEDT
Investigating
This service is currently unavailable and we are investigating the issue. We will provide updates about the status of this issue as and when information becomes available.
Posted Feb 12, 2025 - 18:38 AEDT
This incident affected: Betterview Platform - Client Portal and API (Betterview Insights API).