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Insights API and Betterview service disruption

Incident Report for Nearmap Status Page

Resolved

This incident has been resolved.
Posted Feb 13, 2025 - 03:22 AEDT

Update

We are continuing to monitor for any further issues.
Posted Feb 13, 2025 - 03:22 AEDT

Monitoring

The issue with the Insights API has been resolved and is being monitored.
If you experience any issue with the service or have not received your order, please click here to raise a support ticket.
Posted Feb 12, 2025 - 19:13 AEDT

Investigating

This service is currently unavailable and we are investigating the issue.
We will provide updates about the status of this issue as and when information becomes available.
Posted Feb 12, 2025 - 18:38 AEDT
This incident affected: Betterview Platform - Client Portal and API (Betterview Insights API).