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Betterview Platform and Insights API Service Disruption

Incident Report for Nearmap Status Page

Resolved

This incident has been resolved.
Posted Jun 16, 2025 - 19:40 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2025 - 19:19 AEST

Investigating

We are currently investigating an issue affecting the Betterview Platform, our web-based application, and our Property Insights API. Users may experience issues analysing properties, receiving responses via our API or using the tools within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
Posted Jun 16, 2025 - 17:31 AEST
This incident affected: Betterview Platform - Client Portal and API (Betterview Insights API).