While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

Betterview Platform Disruption

Incident Report for Nearmap Status Page

Resolved

This incident has been resolved.
Posted May 12, 2025 - 09:16 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 10, 2025 - 14:51 AEST

Investigating

We are currently investigating an issue affecting the Betterview Platform, our web-based application. Users may experience issues searching, viewing imagery or using the tools within the Betterview Platform. We will provide updates about the status of this issue as and when information becomes available.
Posted May 10, 2025 - 13:54 AEST
This incident affected: Betterview Platform - Client Portal.