Resolved -
This incident has been resolved.
Oct 22, 07:57 AEDT
Monitoring -
Nearmap services have returned to normal operation. We will continue to monitor the services. We apologize for any inconvenience this may have caused. If you experience any issue accessing Nearmap services, please click here to raise a support ticket.
Oct 21, 19:36 AEDT
Update -
We continue to investigate the issue and have identified that it is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Oct 21, 06:38 AEDT
Investigating -
We are moving this status back into it's previous status as we continue to investigate the issue. It is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Oct 21, 03:40 AEDT
Monitoring -
The issue has been resolved by our cloud service provider and all Nearmap services have returned to normal operation. We will continue to monitor the services. We apologize for any inconvenience this may have caused. If you continue to experience any issues, please contact our support team."
Oct 20, 21:27 AEDT
Update -
We continue to investigate the issue and have identified that it is causing a degraded experience across all Nearmap services. This is related to an infrastructure incident with our cloud provider. We're monitoring the situation closely and will provide updates as we work toward resolution.
Oct 20, 18:51 AEDT
Update -
We are continuing to investigate this issue.
Oct 20, 18:47 AEDT
Investigating -
We are currently investigating an issue that is affecting our services. Currently users are unable to log into the MapBrowser, MyAccount or make AI Feature API requests. Our team is actively investigating this issue, and we will update this page as soon as we have more information. We apologize for any inconvenience and will provide updates as they become available.
Oct 20, 18:40 AEDT