While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

All Systems Operational

MapBrowser Operational
90 days ago
99.64 % uptime
Today
Betterview Platform - Client Portal Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
98.4 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
99.99 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
100.0 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API Operational
90 days ago
100.0 % uptime
Today
ArcGIS Online Operational
90 days ago
80.19 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
80.19 % uptime
Today
US / Canada AGOL Operational
90 days ago
80.19 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
The Nearmap Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
MapBrowser Uptime
Fetching
MyAccount Uptime
Fetching
Tile API Uptime
Fetching
Coverage API Uptime
Fetching
DSM & True Ortho API Uptime
Fetching
Image API Uptime
Fetching
Roof Geometry API Uptime
Fetching
WMS 2.0 API Uptime
Fetching
WMTS API Uptime
Fetching
Australia / NZ AGOL Uptime
Fetching
US / Canada AGOL Uptime
Fetching
Product Documentation Uptime
Fetching
AI Feature API Uptime
Fetching
Betterview API (.com Endpoint)
Fetching
Betterview API (.net Endpoint)
Fetching
Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 19:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 17:00 AEDT
Scheduled - We will be releasing an update to our United States of America and Canada ArcGIS Online services on Tuesday, December 2nd. This update will take approximately 120 minutes to complete, and the service will be unavailable during this window.

Time zones for Planned Start:
Sydney, Australia Tue, 2 Dec 2025 at 5:00 pm AEDT
Perth, Australia Tue, 2 Dec 2025 at 2:00 pm AWST
Auckland, NZ Tue, 2 Dec 2025 at 7:00 pm NZDT
Salt Lake City, USA Mon, 1 Dec 2025 at 11:00 pm MST
New York, USA Tue, 2 Dec 2025 at 1:00 am EST

Time zones for Planned Finish:
Sydney, Australia Tue, 2 Dec 2025 at 7:00 pm AEDT
Perth, Australia Tue, 2 Dec 2025 at 4:00 pm AWST
Auckland, NZ Tue, 2 Dec 2025 at 9:00 pm NZDT
Salt Lake City, USA Tue, 2 Dec 2025 at 1:00 am MST
New York, USA Tue, 2 Dec 2025 at 3:00 am EST

This upgrade to ArcGIS ImageServer 11.5 is expected to provide greater service stability and support for your Nearmap integration.

If you experience any issues after the update:
1. Save your work and refresh your web map/apps/experience
2. Remove and then re-add the Nearmap US/CA content and try again
3. If you still need assistance, please contact Nearmap Support

We appreciate your patience during this maintenance window.

Nov 28, 16:15 AEDT
Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 16:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 14:00 AEDT
Scheduled - We will be releasing an update to our Australian and New Zealand ArcGIS Online services on Monday, December 2nd. This update will take approximately 120 minutes to complete, and the service will be unavailable during this window.

Time zones for Planned Start:
Sydney, Australia Mon, 1 Dec 2025 at 2:00 pm AEDT
Perth, Australia Mon, 1 Dec 2025 at 11:00 am AWST
Auckland, NZ Mon, 1 Dec 2025 at 4:00 pm NZDT
Salt Lake City, USA Sun, 30 Nov 2025 at 8:00 pm MST
New York, USA Sun, 30 Nov 2025 at 10:00 pm EST

Time zones for Planned Finish:
Sydney, Australia Mon, 1 Dec 2025 at 4:00 pm AEDT
Perth, Australia Mon, 1 Dec 2025 at 1:00 pm AWST
Auckland, NZ Mon, 1 Dec 2025 at 6:00 pm NZDT
Salt Lake City, USA Sun, 30 Nov 2025 at 10:00 pm MST
New York, USA Sun, 30 Nov 2025 at 12:00 pm EST

This upgrade to ArcGIS ImageServer 11.5 is expected to provide greater service stability and support for your Nearmap integration.

If you experience any issues after the update:
1. Save your work and refresh your web map/apps/experience
2. Remove and then re-add the Nearmap AU/NZ content and try again
3. If you still need assistance, please contact Nearmap Support

We appreciate your patience during this maintenance window.

Nov 28, 16:14 AEDT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.