While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
Monitoring - The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
Nov 20, 2024 - 16:59 AEDT
Identified - The issue has been identified. We are working on releasing a fix to resolve the issue.
Nov 20, 2024 - 14:25 AEDT
Investigating - We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues accessing saved projects and AI layers. We will provide updates about the status of this issue as and when information becomes available.
Nov 20, 2024 - 12:48 AEDT
MapBrowser Operational
90 days ago
100.0 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
99.98 % uptime
Today
PropertyVision Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
99.99 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
99.95 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
99.99 % uptime
Today
ArcGIS Online Operational
90 days ago
100.0 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
MapBrowser Uptime
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MyAccount Uptime
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Tile API Uptime
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Coverage API Uptime
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DSM & True Ortho API Uptime
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Image API Uptime
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Roof Geometry API Uptime
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WMS 2.0 API Uptime
Fetching
WMTS API Uptime
Fetching
Australia / NZ AGOL Uptime
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US / Canada AGOL Uptime
Fetching
Product Documentation Uptime
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AI Feature API Uptime
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Betterview API (.com Endpoint)
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Betterview API (.net Endpoint)
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Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Unresolved incident: MapBrowser Service Disruption.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - The issue with the Betterview Platform has been resolved.
If you experience any issue accessing the Betterview Platform, please click here to raise a support ticket.

Nov 12, 14:38 AEDT
Update - We are continuing to monitor for any further issues.
Nov 12, 14:20 AEDT
Update - We are continuing to monitor for any further issues.
Nov 12, 13:36 AEDT
Monitoring - We have identified an issue with the Betterview Platform and a fix has been deployed and is being monitored.
If you experience any issues accessing the Betterview Platform, please click here to raise a support ticket.

Nov 12, 13:30 AEDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.