While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
MapBrowser Operational
90 days ago
100.0 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
99.97 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
100.0 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
100.0 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
100.0 % uptime
Today
ArcGIS Online Operational
90 days ago
99.97 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
99.95 % uptime
Today
Product Documentation Operational
90 days ago
99.69 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - EKS upgrade Jun 16, 2025 13:00-15:00 AEST

Timezones for Planned Start:

Auckland, New Zealand Mon, Jun 16, 2025 at 3:00 pm NZST
Sydney, Australia Mon, Jun 16, 2025 at 1:00 pm AEST
Perth, Australia Mon, Jun 16, 2025 at 11:00 am AWST
Salt Lake City, USA Sun, Jun 15, 2025 at 9:00 pm MDT
New York, USA Sun, Jun 15, 2025 at 11:00 pm EDT

Timezones for Planned Finish:

Auckland, New Zealand Mon, Jun 16, 2025 at 5:00 pm NZST
Sydney, Australia Mon, Jun 16, 2025 at 3:00 pm AEST
Perth, Australia Mon, Jun 16, 2025 at 1:00 pm AWST
Salt Lake City, USA Sun, Jun 15, 2025 at 11:00 pm MDT
New York, USA Mon, Jun 16, 2025 at 1:00 am EDT


Details:

We have a planned maintenance that could cause an interruption to our services for up to 2 hours during the maintenance window.

We apologize for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
Posted on May 29, 2025 - 07:29 AEST
System Metrics Month Week Day
MapBrowser Uptime
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MyAccount Uptime
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Tile API Uptime
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Coverage API Uptime
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DSM & True Ortho API Uptime
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Image API Uptime
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Roof Geometry API Uptime
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WMS 2.0 API Uptime
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WMTS API Uptime
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Australia / NZ AGOL Uptime
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US / Canada AGOL Uptime
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Product Documentation Uptime
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AI Feature API Uptime
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Betterview API (.com Endpoint)
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Betterview API (.net Endpoint)
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Jun 11, 2025
Service Investigation - Nearmap AI Services
Resolved - The issue affecting the Nearmap AI and Coverage service has been resolved. If you experience any issue with Nearmap services, please click here to raise a support ticket.
Jun 11, 09:49 AEST
Monitoring - The Nearmap AI and Coverage services have been restored and are being monitored. If you experience any issue with Nearmap services, please click here to raise a support ticket.
Jun 10, 18:12 AEST
Investigating - We are currently investigating an issue affecting Nearmap AI services and operating at degraded performance. We will provide updates about the restoration of these services as soon as information becomes available.
Jun 10, 16:19 AEST
Jun 10, 2025
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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