While we strive to provide our customers with 24/7 access to superior location intelligence, on the rare occasion we do experience an unexpected outage, we’ll update this page with a description of what’s happening. Please subscribe to receive updates.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
MapBrowser Operational
90 days ago
100.0 % uptime
Today
Betterview Platform - Client Portal ? Operational
90 days ago
99.98 % uptime
Today
PropertyVision Operational
90 days ago
100.0 % uptime
Today
MyAccount Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Tile API Operational
90 days ago
100.0 % uptime
Today
Coverage API Operational
90 days ago
100.0 % uptime
Today
WMS 2.0 API Operational
90 days ago
100.0 % uptime
Today
DSM & True Ortho API Operational
90 days ago
100.0 % uptime
Today
AI Feature API Operational
90 days ago
99.99 % uptime
Today
WMTS API Operational
90 days ago
100.0 % uptime
Today
Image API Operational
90 days ago
100.0 % uptime
Today
TMS API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Roof Geometry API Operational
90 days ago
99.95 % uptime
Today
Transactional API Operational
90 days ago
100.0 % uptime
Today
Betterview Insights API ? Operational
90 days ago
99.99 % uptime
Today
ArcGIS Online Operational
90 days ago
100.0 % uptime
Today
Australia / NZ AGOL Operational
90 days ago
100.0 % uptime
Today
US / Canada AGOL Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
The Nearmap Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Betterview Tower and Insight API Dec 1, 2024 05:00-07:00 AEDT
Timezones for Planned Start:

Auckland, New Zealand Sun, 1 Dec 2024 at 7:00 am NZDT
Sydney, Australia Sun, 1 Dec 2024 at 5:00 am AEDT
Perth, Australia Sun, 1 Dec 2024 at 2:00 am AWST
Salt Lake City, USA Sat, 30 Nov 2024 at 11:00 am MST
New York, USA Sat, 30 Nov 2024 at 1:00 pm EST
Pacific Time, PT Sat, 30 Nov 2024 at 10:00 am PST

Timezones for Planned Finish:

Auckland, New Zealand Sun, 1 Dec 2024 at 9:00 am NZDT
Sydney, Australia Sun, 1 Dec 2024 at 7:00 am AEDT
Perth, Australia Sun, 1 Dec 2024 at 4:00 am AWST
Salt Lake City, USA Sat, 30 Nov 2024 at 1:00 pm MST
New York, USA Sat, 30 Nov 2024 at 3:00 pm EST
Pacific Time, PT Sat, 30 Nov 2024 at 12:00 noon PST

Details:

We have planned maintenance that could cause an interruption to our services for up to 120 minutes during the maintenance window.

We apologize for any inconvenience this may cause. If you experience issues outside of these periods please do not hesitate to contact Nearmap support by emailing support@nearmap.com
Posted on Nov 21, 2024 - 09:56 AEDT
System Metrics Month Week Day
MapBrowser Uptime
Fetching
MyAccount Uptime
Fetching
Tile API Uptime
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Coverage API Uptime
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DSM & True Ortho API Uptime
Fetching
Image API Uptime
Fetching
Roof Geometry API Uptime
Fetching
WMS 2.0 API Uptime
Fetching
WMTS API Uptime
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Australia / NZ AGOL Uptime
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US / Canada AGOL Uptime
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Product Documentation Uptime
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AI Feature API Uptime
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Betterview API (.com Endpoint)
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Betterview API (.net Endpoint)
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Past Incidents
Nov 21, 2024
MapBrowser Service Disruption
Resolved - The issue with the Nearmap MapBrowser has been resolved. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
Nov 21, 10:56 AEDT
Monitoring - The issue with Nearmap MapBrowser has been resolved, and is being monitored. If you experience any issue accessing MapBrowser, please click here to raise a support ticket.
Nov 20, 16:59 AEDT
Identified - The issue has been identified. We are working on releasing a fix to resolve the issue.
Nov 20, 14:25 AEDT
Investigating - We are currently investigating an issue affecting the MapBrowser, our web-based application. Users may experience issues accessing saved projects and AI layers. We will provide updates about the status of this issue as and when information becomes available.
Nov 20, 12:48 AEDT
Nov 20, 2024
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Betterview Platform Monitoring
Resolved - The issue with the Betterview Platform has been resolved.
If you experience any issue accessing the Betterview Platform, please click here to raise a support ticket.
Nov 12, 14:38 AEDT
Update - We are continuing to monitor for any further issues.
Nov 12, 14:20 AEDT
Update - We are continuing to monitor for any further issues.
Nov 12, 13:36 AEDT
Monitoring - We have identified an issue with the Betterview Platform and a fix has been deployed and is being monitored.
If you experience any issues accessing the Betterview Platform, please click here to raise a support ticket.
Nov 12, 13:30 AEDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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